What Our Customers Say About Us
From start to finish it was a very nice experience. Clear that they are committed to and passionate about Volvos (not a multi-make group, as many dealers in San Diego are). There was no "pushiness" to the sales process. Facility was new and clean and had a high-quality feel. Richard was incredibly helpful both when I was "just looking" at the XC90 and after I had ... decided to lease one - worked hard to provide detailed information and answer all my questions at every step of the process. Then called me a couple days after I drove off the lot to see how I was doing in the new car.
provided us with lots of information about Volvo and the XC90. He was informative, helpful, friendly, and did his best to share information with us, rather than sell us a car. He walked around the lot showing us inventory and telling us about the available options. When we decided on a vehicle, the actual purchase process was painless and quick. This is my second ... "new" car purchase/lease and it was incredible. This was night and day compared to the usual sleazy sales tactics. Besides Adrian, the finance person was also very friendly and helpful. At no time was I pressured into purchasing anything and all information I was given was accurate and complete. Adrian followed up in the days after purchase to make sure everything was good and we were satisfied. Wonderful experience all around.
Excellent selection and salespeople. Richard (our salesperson) was very knowledgeable. He was a low pressure salesperson, and all of the staff were similar.
Great service, no pressure. Adrian, the sales manager, and the finance guy were a pleasure to work with.
The hassle-free experience, the knowledge of the team, the inventory of vehicles, the non-pressured interactions, the willingness to have any salesperson assist us (versus being "territorial" about the salesperson's customer.
We got a fair deal and delivery was amazing. The transaction was smooth and painless. Their prices can not be beat, and they made the whole transaction smooth, which is no easy task when purchasing a new vehicle.
Grant Broadwell was fantastic. He was exceptionally accommodating to our schedule, etc. Great inventory, friendly salespeople, efficient and easy experience.
The person I worked with to buy the car, Don Thatcher, could not have been better. He was knowledgeable, patient, relaxed and helpful in every way. Kyle Anderson, the finance person was also great to work with. People of this calibre must be the result of top management,Wes and Steve Hinkle. I studied the product carefully before purchasing my first Volvo. The ... dealership experience was a great start to what I expect to be an excellent driving experience. I am fortunate that I went to Volvo San Diego.
My salesperson Gene was excellent, patient, answered many of my questions. The finance manager was very good and respectful and pleasant to work with.
Patrick was extremely patient and knowledgable. I was picky about color and he showed me several different ones in the color I wanted. He was very patient when I decided to go with my original choice (Sorry Patrick).