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What Our Customers Say About Us
Juan was Truly Exceptional. As a sales advisor he was very professional, knowledgeable and courteous. We told him what vehicle we were interested in, and he quickly and smoothly arranged a test drive. When we showed interest in the Cross Country, he arranged to drive that car as well. We wanted to see the V60 in savile gray and the only vehicle available to see was on ... on the top deck of the parking garage. Juan took the time to walk us over and to allow us to see the vehicle. Once we decided on the cross country, my wife indicated that she preferred the black interior to the two tone interior on the lot. Juan called around and found the exact vehicle she desired and ordered it for us. he let us know when we could come in and pick it up - then spent time to help acquaint my wife with the features t0 ensure she was comfortable before she drove off the lot. the whole process was smooth, customer friendly and professional. She loves the car and I would tell anyone I know to ask for Juan as I found him to be honest and dedicated to ensuring his customer was satisfied. he has my highest possible endorsement as a consultant and I cannot thank him enough!! We got the car we wanted at the advertised price. Dealing with Juan was a truly pleasant experience. Do not hesitate to call me to discuss - I have only positive things to say about my experience with Juan and Volvo of San Diego.
great product knowledge, Gene was very attentive and make a process that I normally hate actually pretty enjoyable.
Very easy to work with, friendly people, no nonsense. Their website was very up to date.
Sergio was very easy to work with--no high pressure, just willing to show us what Volvo had to offer us. Mary was great with the financial part of the deal. In, out, done!
Easy no haggle Costco deal.
We requested our car via email/phone. When we showed up on a Saturday morning (9:00a.m.) our salesman picked us up from our car rental agency. He took us to the dealership. The car was on the showroom floor for us to inspect. After accepting he brought us for a ride to show us all the features of the car and sync'd our car for us. The finance person was there promptly ... mptly and we began our paperwork shortly after. We left the dealership with our new car at around 10:30 and didn't wait on anything! Very professional and efficient. We also like all the assistance and knowledge that was provided to us. We didn't receive the same type of assistance at other dealerships.
Very easy to work with, friendly people, no nonsense. Their website was very up to date. I think the dealership would benefit from additional sales people...we did have to wait a couple times
Both the service advisor, Gasper, and the mechanic who did the electrical installation of the SAT NAV system into my volvo did an excellent job and were very helpful, and Gasper kept me informed of when the work was finished, which I appreciated. And the mechanic that did the electrical installation helped me to get the bluetooth working, which was very nice of him. I ... do not think the SAT NAV is the best system ever because too much of it requires wifi. And given that most cell phones only offer unlimited data plans now for exorbitant prices, so it is often not possible to use one's cell phone as a mobile hot spot, I think the system at a cost of $2000 is way over priced. Half of what it does I cannot use. Other car manufacturers link functions such as local weather to the GPS not to wifi, and volvo would be wise to do the same, if it wants to remain competitive. I regret now spending so much money on this system. But the service I received as far as getting it installed was excellent, so no complaints there. And my volvo S60 T5 is a fantastic car, best I've ever had.
No pressure. Sales experience was truly hassle free. I've experience car buying that was very awful and felt that I have been cheated in the past. They were very clear on the pricing no tricks or games, just upfront and did the best they could to get me in a payment I would be comfortable with.
Gene was so great to work with. He was willing to begin the process remotely and then was very thorough when we arrived to complete the paperwork. Truly a no-hassle experience that I greatly appreciated.